How can we help?

If something is not working, email clarazoom@zohomail.com for support.

Please include:

  • Your iPhone or iPad model
  • Your iOS or iPadOS version
  • What you expected to happen
  • What happened instead

Do not include payment details or photographs containing sensitive information.

Common questions

Why does Clara need camera access?

The live camera view is what Clara magnifies. Images stay on your device and are not uploaded.

How do I restore my purchase?

Open Settings in Clara, then tap Restore Purchases while signed in with the Apple Account that made the purchase.

How do I save a frozen picture?

Tap Freeze, then tap Save. Clara asks for add-only Photos permission the first time.

How do I remove my data?

Clara has no account or server data. Delete saved pictures in Photos and delete Clara to remove its local settings and presets.